Tajuk: KEKOK: Bagaimana Untuk Mendengar, Memahami & Memberi Respons Apabila Perlu
Penulis: Akif Basri
Penerbit: IMAN Publication
Tahun Terbit: 2021
Bahasa: Melayu
ISBN: 9789672459156
Ketebalan: 285 m/s
Format: Softcover
Sinopsis
Apabila seseorang meluahkan masalahnya, kadangkala kita rasa bertanggungjawab untuk beri nasihat dan kata-kata semangat kepadanya. Kita rasa dengan hanya mendengar, tidak cukup untuk membantu. Tapi apabila kita cuba berikan nasihat, dia menjauh. Nak diam serba salah, nak cakap pun salah. Kekok betul.
Apa sebenarnya yang patut kita lakukan sebagai pendengar? Bilakah waktu yang sesuai untuk kita hanya diam mendengar atau beri nasihat? Adakah cukup kita membantu dengan hanya mendengar?
Menjadi pendengar memainkan peranan yang penting kepada si peluah masalah kerana dia rasa didengari. Kita mendengar untuk memahami, tidak semestinya untuk memberi respons.
Menerusi buku KEKOK, Akif Basri menampilkan tip praktikal untuk kita menangani rasa kekok apabila berinteraksi secara berhadapan dan di alam maya agar kita menjadi pendengar yang mampu menyediakan ruang selamat kepada orang terdekat untuk meluahkan masalah.
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